China consumers use AI to alter product photos, claim refunds for โ€˜damagedโ€™ goods
ASIA
๐Ÿ‡จ๐Ÿ‡ณ Chinaโ€ขNovember 29, 2025

China consumers use AI to alter product photos, claim refunds for โ€˜damagedโ€™ goods

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Originally published bySouth China Morning Post
Fake photos generated by artificial intelligence (AI) are being misused to claim refunds from Chinese online shops, sparking moral and legal concerns. As Chinaโ€™s Double 11 shopping festival took place around November 11, several e-commerce shop owners revealed that they received AI-generated photos of damaged products from consumers attempting to seek refunds. Some people took photographs of fruit they received, then asked AI to make them look mouldy. An electric toothbrush seller said a buyer...

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